{"buttonLabel":"Get a Quote","productCollection":"car_insurance_companies","productId":"4","productLink":"https:\/\/orientalinsurance.org.in\/motor-insurance-policy","productName":"Oriental Insurance"}
{"buttonLabel":"Get a Quote","productCollection":"car_insurance_companies","productId":"4","productImage":"referral_logos\/in\/insurance\/oriental-1","productLink":"https:\/\/orientalinsurance.org.in\/motor-insurance-policy","productName":"Oriental Insurance"}

Oriental Car Insurance Review: Weak Claim Settlement Rates Tough to Overlook

Oriental Insurance offers three different levels of car insurance, and their policies are best for new sedans and luxury cars. They offer up to four discounts to help lower annual premium costs, but their claim settlement and incurred claims rates are less than optimal for an Indian car insurer.

Oriental Car Insurance Review: Weak Claim Settlement Rates Tough to Overlook

Oriental Insurance offers three different levels of car insurance, and their policies are best for new sedans and luxury cars. They offer up to four discounts to help lower annual premium costs, but their claim settlement and incurred claims rates are less than optimal for an Indian car insurer.

Editor's Rating

3.0/5.0

Good for

  • Consumers looking for multiple policy options to choose from
  • Drivers of new sedans and luxury cars

Bad for

  • Consumers seeking an online policy
  • Used car drivers

Oriental Insurance offers a single comprehensive car insurance policy, which covers damages to the insured vehicle from man-made and natural accidents, injuries and damages to third party property, and comes standard with personal accident coverage for the owner or driver of the insured car.

Their policies are the cheapest for new sedans, at 16% below market average, and luxury vehicles, at 9% below average. Oriental offers 14 add-on coverage options and four potential discounts - both are just about average among car insurers in India.

Although consumers are able to buy comprehensive, standalone or third party insurance on their website, Oriental's online purchasing process is outdated and very difficult to navigate. Their 89.6% claim settlement rate, 113% incurred claims ratio, and network of just 1,000 cashless garages are also drawbacks, as all are well outside the desired range for an Indian car insurance company. If you're seeking an insurer with stronger claim settlement rates and a better online purchase experience, consider these alternatives.

Alternatives We Recommend

{"items":["\u003Cstrong\u003EBest All-Around\u003C\/strong\u003E\n\u003Cdiv class=\"AffiliateBannerMobile--root\"\u003E\n \u003Cdiv class=\"AffiliateBanner--root \"\u003E\n \u003Cdiv class=\"AffiliateBanner--image\"\u003E\n \u003Cdiv class=\"ShortcodeImage--root \"\u003E\n \u003Cdiv class=\"ShortcodeImage--image-container\"\u003E\n \u003Ca class=\"js-event-click\" data-eventcategory=\"Affiliate car_insurance_companies: Reliance General Insurance - Image\" data-eventlabel=\"Reliance General Insurance\" rel=\"nofollow noopener\" target=\"_blank\" title=\"Reliance General Insurance\" href=\"\/redirect\/car_insurance_companies\/11?link=https%3A%2F%2Faffiliate.valuechampion.in%2Fredirect%3Flink%3Dhttps%253A%252F%252Fwww.reliancegeneral.co.in%252FInsurance%252FMotor-Insurance%252FCar-Insurance.aspx\"\u003E\u003Cimg alt=\"Reliance General Insurance\" class=\"ShortcodeImage--image lazyload\" style=\"width: 200px;\" data-src=\"https:\/\/res.cloudinary.com\/valuechampion\/image\/upload\/c_fit,dpr_1.0,f_auto,h_1600,q_auto,w_200\/v1\/referral_logos\/in\/insurance\/reliance-1\" src=\"\/\/res.cloudinary.com\/valuechampion\/image\/upload\/e_blur:1000,q_1,f_auto\/referral_logos\/in\/insurance\/reliance-1\" data-srcset=\"https:\/\/res.cloudinary.com\/valuechampion\/image\/upload\/c_fit,dpr_1.0,f_auto,h_1600,q_auto,w_200\/v1\/referral_logos\/in\/insurance\/reliance-1 1x, https:\/\/res.cloudinary.com\/valuechampion\/image\/upload\/c_fit,dpr_2.0,f_auto,h_1600,q_auto,w_200\/v1\/referral_logos\/in\/insurance\/reliance-1 2x\"\u003E\u003C\/a\u003E\n \n \u003C\/div\u003E\n\u003C\/div\u003E\n \u003C\/div\u003E\n \u003Cdiv class=\"AffiliateBanner--link\"\u003E\n \u003Cdiv class=\"AffiliateButton--root \"\u003E\n \u003Ca data-eventcategory=\"Affiliate car_insurance_companies: Reliance General Insurance - Button\" data-eventlabel=\"Reliance General Insurance\" class=\"ShortcodeLink--root AffiliateButton--button js-event-click\" rel=\"nofollow noopener\" target=\"_blank\" title=\"Reliance General Insurance\" href=\"\/redirect\/car_insurance_companies\/11?link=https%3A%2F%2Faffiliate.valuechampion.in%2Fredirect%3Flink%3Dhttps%253A%252F%252Fwww.reliancegeneral.co.in%252FInsurance%252FMotor-Insurance%252FCar-Insurance.aspx\"\u003EGet a Quote \u003C\/a\u003E\n\u003C\/div\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\u003C\/div\u003E\n\u003Cdiv class=\"AffiliateBannerDesktop--root\"\u003E\n \u003Cdiv class=\"AffiliateBanner--root \"\u003E\n \u003Cdiv class=\"AffiliateBanner--image\"\u003E\n \u003Cdiv class=\"ShortcodeImage--root \"\u003E\n \u003Cdiv class=\"ShortcodeImage--image-container\"\u003E\n \u003Ca class=\"js-event-click\" data-eventcategory=\"Affiliate car_insurance_companies: Reliance General Insurance - Image\" data-eventlabel=\"Reliance General Insurance\" rel=\"nofollow noopener\" target=\"_blank\" title=\"Reliance General Insurance\" href=\"\/redirect\/car_insurance_companies\/11?link=https%3A%2F%2Faffiliate.valuechampion.in%2Fredirect%3Flink%3Dhttps%253A%252F%252Fwww.reliancegeneral.co.in%252FInsurance%252FMotor-Insurance%252FCar-Insurance.aspx\"\u003E\u003Cimg alt=\"Reliance General Insurance\" class=\"ShortcodeImage--image lazyload\" style=\"width: 200px;\" data-src=\"https:\/\/res.cloudinary.com\/valuechampion\/image\/upload\/c_fit,dpr_1.0,f_auto,h_1600,q_auto,w_200\/v1\/referral_logos\/in\/insurance\/reliance-1\" src=\"\/\/res.cloudinary.com\/valuechampion\/image\/upload\/e_blur:1000,q_1,f_auto\/referral_logos\/in\/insurance\/reliance-1\" data-srcset=\"https:\/\/res.cloudinary.com\/valuechampion\/image\/upload\/c_fit,dpr_1.0,f_auto,h_1600,q_auto,w_200\/v1\/referral_logos\/in\/insurance\/reliance-1 1x, https:\/\/res.cloudinary.com\/valuechampion\/image\/upload\/c_fit,dpr_2.0,f_auto,h_1600,q_auto,w_200\/v1\/referral_logos\/in\/insurance\/reliance-1 2x\"\u003E\u003C\/a\u003E\n \n \u003C\/div\u003E\n\u003C\/div\u003E\n \u003C\/div\u003E\n \u003Cdiv class=\"AffiliateBanner--link\"\u003E\n \u003Cdiv class=\"AffiliateButton--root \"\u003E\n \u003Ca data-eventcategory=\"Affiliate car_insurance_companies: Reliance General Insurance - Button\" data-eventlabel=\"Reliance General Insurance\" class=\"ShortcodeLink--root AffiliateButton--button js-event-click\" rel=\"nofollow noopener\" target=\"_blank\" title=\"Reliance General Insurance\" href=\"\/redirect\/car_insurance_companies\/11?link=https%3A%2F%2Faffiliate.valuechampion.in%2Fredirect%3Flink%3Dhttps%253A%252F%252Fwww.reliancegeneral.co.in%252FInsurance%252FMotor-Insurance%252FCar-Insurance.aspx\"\u003EGet a Quote \u003C\/a\u003E\n\u003C\/div\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\u003C\/div\u003E\n\u003Ca class=\"ShortcodeLink--root\" title=\"Reliance Car Insurance Review\" href=\"https:\/\/www.valuechampion.in\/car-insurance\/reliance-car-insurance-review\"\u003ERead More\u003C\/a\u003E","\n\u003Cstrong\u003EBest New\u003C\/strong\u003E\n\u003Cdiv class=\"AffiliateBannerMobile--root\"\u003E\n \u003Cdiv class=\"AffiliateBanner--root \"\u003E\n \u003Cdiv class=\"AffiliateBanner--image\"\u003E\n \u003Cdiv class=\"ShortcodeImage--root \"\u003E\n \u003Cdiv class=\"ShortcodeImage--image-container\"\u003E\n \u003Ca class=\"js-event-click\" data-eventcategory=\"Affiliate car_insurance_companies: GoDigit - Image\" data-eventlabel=\"GoDigit\" rel=\"nofollow noopener\" target=\"_blank\" title=\"GoDigit\" href=\"\/redirect\/car_insurance_companies\/6?link=https%3A%2F%2Faffiliate.valuechampion.in%2Fredirect%3Flink%3Dhttps%253A%252F%252Fwww.godigit.com%252Fmotor-insurance%252Fcar-insurance\"\u003E\u003Cimg alt=\"GoDigit\" class=\"ShortcodeImage--image lazyload\" style=\"width: 200px;\" data-src=\"https:\/\/res.cloudinary.com\/valuechampion\/image\/upload\/c_fit,dpr_1.0,f_auto,h_1600,q_auto,w_200\/v1\/referral_logos\/in\/insurance\/digit-3\" src=\"\/\/res.cloudinary.com\/valuechampion\/image\/upload\/e_blur:1000,q_1,f_auto\/referral_logos\/in\/insurance\/digit-3\" data-srcset=\"https:\/\/res.cloudinary.com\/valuechampion\/image\/upload\/c_fit,dpr_1.0,f_auto,h_1600,q_auto,w_200\/v1\/referral_logos\/in\/insurance\/digit-3 1x, https:\/\/res.cloudinary.com\/valuechampion\/image\/upload\/c_fit,dpr_2.0,f_auto,h_1600,q_auto,w_200\/v1\/referral_logos\/in\/insurance\/digit-3 2x\"\u003E\u003C\/a\u003E\n \n \u003C\/div\u003E\n\u003C\/div\u003E\n \u003C\/div\u003E\n \u003Cdiv class=\"AffiliateBanner--link\"\u003E\n \u003Cdiv class=\"AffiliateButton--root \"\u003E\n \u003Ca data-eventcategory=\"Affiliate car_insurance_companies: GoDigit - Button\" data-eventlabel=\"GoDigit\" class=\"ShortcodeLink--root AffiliateButton--button js-event-click\" rel=\"nofollow noopener\" target=\"_blank\" title=\"GoDigit\" href=\"\/redirect\/car_insurance_companies\/6?link=https%3A%2F%2Faffiliate.valuechampion.in%2Fredirect%3Flink%3Dhttps%253A%252F%252Fwww.godigit.com%252Fmotor-insurance%252Fcar-insurance\"\u003EGet a Quote \u003C\/a\u003E\n\u003C\/div\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\u003C\/div\u003E\n\u003Cdiv class=\"AffiliateBannerDesktop--root\"\u003E\n \u003Cdiv class=\"AffiliateBanner--root \"\u003E\n \u003Cdiv class=\"AffiliateBanner--image\"\u003E\n \u003Cdiv class=\"ShortcodeImage--root \"\u003E\n \u003Cdiv class=\"ShortcodeImage--image-container\"\u003E\n \u003Ca class=\"js-event-click\" data-eventcategory=\"Affiliate car_insurance_companies: GoDigit - Image\" data-eventlabel=\"GoDigit\" rel=\"nofollow noopener\" target=\"_blank\" title=\"GoDigit\" href=\"\/redirect\/car_insurance_companies\/6?link=https%3A%2F%2Faffiliate.valuechampion.in%2Fredirect%3Flink%3Dhttps%253A%252F%252Fwww.godigit.com%252Fmotor-insurance%252Fcar-insurance\"\u003E\u003Cimg alt=\"GoDigit\" class=\"ShortcodeImage--image lazyload\" style=\"width: 200px;\" data-src=\"https:\/\/res.cloudinary.com\/valuechampion\/image\/upload\/c_fit,dpr_1.0,f_auto,h_1600,q_auto,w_200\/v1\/referral_logos\/in\/insurance\/digit-3\" src=\"\/\/res.cloudinary.com\/valuechampion\/image\/upload\/e_blur:1000,q_1,f_auto\/referral_logos\/in\/insurance\/digit-3\" data-srcset=\"https:\/\/res.cloudinary.com\/valuechampion\/image\/upload\/c_fit,dpr_1.0,f_auto,h_1600,q_auto,w_200\/v1\/referral_logos\/in\/insurance\/digit-3 1x, https:\/\/res.cloudinary.com\/valuechampion\/image\/upload\/c_fit,dpr_2.0,f_auto,h_1600,q_auto,w_200\/v1\/referral_logos\/in\/insurance\/digit-3 2x\"\u003E\u003C\/a\u003E\n \n \u003C\/div\u003E\n\u003C\/div\u003E\n \u003C\/div\u003E\n \u003Cdiv class=\"AffiliateBanner--link\"\u003E\n \u003Cdiv class=\"AffiliateButton--root \"\u003E\n \u003Ca data-eventcategory=\"Affiliate car_insurance_companies: GoDigit - Button\" data-eventlabel=\"GoDigit\" class=\"ShortcodeLink--root AffiliateButton--button js-event-click\" rel=\"nofollow noopener\" target=\"_blank\" title=\"GoDigit\" href=\"\/redirect\/car_insurance_companies\/6?link=https%3A%2F%2Faffiliate.valuechampion.in%2Fredirect%3Flink%3Dhttps%253A%252F%252Fwww.godigit.com%252Fmotor-insurance%252Fcar-insurance\"\u003EGet a Quote \u003C\/a\u003E\n\u003C\/div\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\u003C\/div\u003E\n\u003Ca class=\"ShortcodeLink--root\" title=\"Digit Car Insurance Review\" href=\"https:\/\/www.valuechampion.in\/car-insurance\/digit-car-insurance-review\"\u003ERead More\u003C\/a\u003E","\n\u003Cstrong\u003EFull Coverage Options\u003C\/strong\u003E\n\u003Cdiv class=\"AffiliateBannerMobile--root\"\u003E\n \u003Cdiv class=\"AffiliateBanner--root \"\u003E\n \u003Cdiv class=\"AffiliateBanner--image\"\u003E\n \u003Cdiv class=\"ShortcodeImage--root \"\u003E\n \u003Cdiv class=\"ShortcodeImage--image-container\"\u003E\n \u003Ca class=\"js-event-click\" data-eventcategory=\"Affiliate car_insurance_companies: Cholamandalam MS - Image\" data-eventlabel=\"Cholamandalam MS\" rel=\"nofollow noopener\" target=\"_blank\" title=\"Cholamandalam MS\" href=\"\/redirect\/car_insurance_companies\/12?link=https%3A%2F%2Faffiliate.valuechampion.in%2Fredirect%3Flink%3Dhttps%253A%252F%252Fwww.cholainsurance.com%252Fcar-insurance\"\u003E\u003Cimg alt=\"Cholamandalam MS\" class=\"ShortcodeImage--image lazyload\" style=\"width: 200px;\" data-src=\"https:\/\/res.cloudinary.com\/valuechampion\/image\/upload\/c_fit,dpr_1.0,f_auto,h_1600,q_auto,w_200\/v1\/referral_logos\/in\/insurance\/CholaMS-3\" src=\"\/\/res.cloudinary.com\/valuechampion\/image\/upload\/e_blur:1000,q_1,f_auto\/referral_logos\/in\/insurance\/CholaMS-3\" data-srcset=\"https:\/\/res.cloudinary.com\/valuechampion\/image\/upload\/c_fit,dpr_1.0,f_auto,h_1600,q_auto,w_200\/v1\/referral_logos\/in\/insurance\/CholaMS-3 1x, https:\/\/res.cloudinary.com\/valuechampion\/image\/upload\/c_fit,dpr_2.0,f_auto,h_1600,q_auto,w_200\/v1\/referral_logos\/in\/insurance\/CholaMS-3 2x\"\u003E\u003C\/a\u003E\n \n \u003C\/div\u003E\n\u003C\/div\u003E\n \u003C\/div\u003E\n \u003Cdiv class=\"AffiliateBanner--link\"\u003E\n \u003Cdiv class=\"AffiliateButton--root \"\u003E\n \u003Ca data-eventcategory=\"Affiliate car_insurance_companies: Cholamandalam MS - Button\" data-eventlabel=\"Cholamandalam MS\" class=\"ShortcodeLink--root AffiliateButton--button js-event-click\" rel=\"nofollow noopener\" target=\"_blank\" title=\"Cholamandalam MS\" href=\"\/redirect\/car_insurance_companies\/12?link=https%3A%2F%2Faffiliate.valuechampion.in%2Fredirect%3Flink%3Dhttps%253A%252F%252Fwww.cholainsurance.com%252Fcar-insurance\"\u003EGet a Quote \u003C\/a\u003E\n\u003C\/div\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\u003C\/div\u003E\n\u003Cdiv class=\"AffiliateBannerDesktop--root\"\u003E\n \u003Cdiv class=\"AffiliateBanner--root \"\u003E\n \u003Cdiv class=\"AffiliateBanner--image\"\u003E\n \u003Cdiv class=\"ShortcodeImage--root \"\u003E\n \u003Cdiv class=\"ShortcodeImage--image-container\"\u003E\n \u003Ca class=\"js-event-click\" data-eventcategory=\"Affiliate car_insurance_companies: Cholamandalam MS - Image\" data-eventlabel=\"Cholamandalam MS\" rel=\"nofollow noopener\" target=\"_blank\" title=\"Cholamandalam MS\" href=\"\/redirect\/car_insurance_companies\/12?link=https%3A%2F%2Faffiliate.valuechampion.in%2Fredirect%3Flink%3Dhttps%253A%252F%252Fwww.cholainsurance.com%252Fcar-insurance\"\u003E\u003Cimg alt=\"Cholamandalam MS\" class=\"ShortcodeImage--image lazyload\" style=\"width: 200px;\" data-src=\"https:\/\/res.cloudinary.com\/valuechampion\/image\/upload\/c_fit,dpr_1.0,f_auto,h_1600,q_auto,w_200\/v1\/referral_logos\/in\/insurance\/CholaMS-3\" src=\"\/\/res.cloudinary.com\/valuechampion\/image\/upload\/e_blur:1000,q_1,f_auto\/referral_logos\/in\/insurance\/CholaMS-3\" data-srcset=\"https:\/\/res.cloudinary.com\/valuechampion\/image\/upload\/c_fit,dpr_1.0,f_auto,h_1600,q_auto,w_200\/v1\/referral_logos\/in\/insurance\/CholaMS-3 1x, https:\/\/res.cloudinary.com\/valuechampion\/image\/upload\/c_fit,dpr_2.0,f_auto,h_1600,q_auto,w_200\/v1\/referral_logos\/in\/insurance\/CholaMS-3 2x\"\u003E\u003C\/a\u003E\n \n \u003C\/div\u003E\n\u003C\/div\u003E\n \u003C\/div\u003E\n \u003Cdiv class=\"AffiliateBanner--link\"\u003E\n \u003Cdiv class=\"AffiliateButton--root \"\u003E\n \u003Ca data-eventcategory=\"Affiliate car_insurance_companies: Cholamandalam MS - Button\" data-eventlabel=\"Cholamandalam MS\" class=\"ShortcodeLink--root AffiliateButton--button js-event-click\" rel=\"nofollow noopener\" target=\"_blank\" title=\"Cholamandalam MS\" href=\"\/redirect\/car_insurance_companies\/12?link=https%3A%2F%2Faffiliate.valuechampion.in%2Fredirect%3Flink%3Dhttps%253A%252F%252Fwww.cholainsurance.com%252Fcar-insurance\"\u003EGet a Quote \u003C\/a\u003E\n\u003C\/div\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\u003C\/div\u003E\n\u003Ca class=\"ShortcodeLink--root\" title=\"Cholamandalam MS Car Insurance Review\" href=\"https:\/\/www.valuechampion.in\/car-insurance\/chola-ms-car-insurance-review\"\u003ERead More\u003C\/a\u003E","\n\u003Cstrong\u003EGreat Online Policies\u003C\/strong\u003E\n\u003Cdiv class=\"AffiliateBannerMobile--root\"\u003E\n \u003Cdiv class=\"AffiliateBanner--root \"\u003E\n \u003Cdiv class=\"AffiliateBanner--image\"\u003E\n \u003Cdiv class=\"ShortcodeImage--root \"\u003E\n \u003Cdiv class=\"ShortcodeImage--image-container\"\u003E\n \u003Ca class=\"js-event-click\" data-eventcategory=\"Affiliate car_insurance_companies: Liberty Insurance - Image\" data-eventlabel=\"Liberty Insurance\" rel=\"nofollow noopener\" target=\"_blank\" title=\"Liberty Insurance\" href=\"\/redirect\/car_insurance_companies\/7?link=https%3A%2F%2Faffiliate.valuechampion.in%2Fredirect%3Flink%3Dhttps%253A%252F%252Fwww.libertyinsurance.com.sg%252Fprivate-car\"\u003E\u003Cimg alt=\"Liberty Insurance\" class=\"ShortcodeImage--image lazyload\" style=\"width: 200px;\" data-src=\"https:\/\/res.cloudinary.com\/valuechampion\/image\/upload\/c_fit,dpr_1.0,f_auto,h_1600,q_auto,w_200\/v1\/referral_logos\/in\/insurance\/liberty-1\" src=\"\/\/res.cloudinary.com\/valuechampion\/image\/upload\/e_blur:1000,q_1,f_auto\/referral_logos\/in\/insurance\/liberty-1\" data-srcset=\"https:\/\/res.cloudinary.com\/valuechampion\/image\/upload\/c_fit,dpr_1.0,f_auto,h_1600,q_auto,w_200\/v1\/referral_logos\/in\/insurance\/liberty-1 1x, https:\/\/res.cloudinary.com\/valuechampion\/image\/upload\/c_fit,dpr_2.0,f_auto,h_1600,q_auto,w_200\/v1\/referral_logos\/in\/insurance\/liberty-1 2x\"\u003E\u003C\/a\u003E\n \n \u003C\/div\u003E\n\u003C\/div\u003E\n \u003C\/div\u003E\n \u003Cdiv class=\"AffiliateBanner--link\"\u003E\n \u003Cdiv class=\"AffiliateButton--root \"\u003E\n \u003Ca data-eventcategory=\"Affiliate car_insurance_companies: Liberty Insurance - Button\" data-eventlabel=\"Liberty Insurance\" class=\"ShortcodeLink--root AffiliateButton--button js-event-click\" rel=\"nofollow noopener\" target=\"_blank\" title=\"Liberty Insurance\" href=\"\/redirect\/car_insurance_companies\/7?link=https%3A%2F%2Faffiliate.valuechampion.in%2Fredirect%3Flink%3Dhttps%253A%252F%252Fwww.libertyinsurance.com.sg%252Fprivate-car\"\u003EGet a Quote \u003C\/a\u003E\n\u003C\/div\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\u003C\/div\u003E\n\u003Cdiv class=\"AffiliateBannerDesktop--root\"\u003E\n \u003Cdiv class=\"AffiliateBanner--root \"\u003E\n \u003Cdiv class=\"AffiliateBanner--image\"\u003E\n \u003Cdiv class=\"ShortcodeImage--root \"\u003E\n \u003Cdiv class=\"ShortcodeImage--image-container\"\u003E\n \u003Ca class=\"js-event-click\" data-eventcategory=\"Affiliate car_insurance_companies: Liberty Insurance - Image\" data-eventlabel=\"Liberty Insurance\" rel=\"nofollow noopener\" target=\"_blank\" title=\"Liberty Insurance\" href=\"\/redirect\/car_insurance_companies\/7?link=https%3A%2F%2Faffiliate.valuechampion.in%2Fredirect%3Flink%3Dhttps%253A%252F%252Fwww.libertyinsurance.com.sg%252Fprivate-car\"\u003E\u003Cimg alt=\"Liberty Insurance\" class=\"ShortcodeImage--image lazyload\" style=\"width: 200px;\" data-src=\"https:\/\/res.cloudinary.com\/valuechampion\/image\/upload\/c_fit,dpr_1.0,f_auto,h_1600,q_auto,w_200\/v1\/referral_logos\/in\/insurance\/liberty-1\" src=\"\/\/res.cloudinary.com\/valuechampion\/image\/upload\/e_blur:1000,q_1,f_auto\/referral_logos\/in\/insurance\/liberty-1\" data-srcset=\"https:\/\/res.cloudinary.com\/valuechampion\/image\/upload\/c_fit,dpr_1.0,f_auto,h_1600,q_auto,w_200\/v1\/referral_logos\/in\/insurance\/liberty-1 1x, https:\/\/res.cloudinary.com\/valuechampion\/image\/upload\/c_fit,dpr_2.0,f_auto,h_1600,q_auto,w_200\/v1\/referral_logos\/in\/insurance\/liberty-1 2x\"\u003E\u003C\/a\u003E\n \n \u003C\/div\u003E\n\u003C\/div\u003E\n \u003C\/div\u003E\n \u003Cdiv class=\"AffiliateBanner--link\"\u003E\n \u003Cdiv class=\"AffiliateButton--root \"\u003E\n \u003Ca data-eventcategory=\"Affiliate car_insurance_companies: Liberty Insurance - Button\" data-eventlabel=\"Liberty Insurance\" class=\"ShortcodeLink--root AffiliateButton--button js-event-click\" rel=\"nofollow noopener\" target=\"_blank\" title=\"Liberty Insurance\" href=\"\/redirect\/car_insurance_companies\/7?link=https%3A%2F%2Faffiliate.valuechampion.in%2Fredirect%3Flink%3Dhttps%253A%252F%252Fwww.libertyinsurance.com.sg%252Fprivate-car\"\u003EGet a Quote \u003C\/a\u003E\n\u003C\/div\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\u003C\/div\u003E\n\u003Ca class=\"ShortcodeLink--root\" title=\"Liberty Car Insurance Review\" href=\"https:\/\/www.valuechampion.in\/car-insurance\/liberty-car-insurance-review\"\u003ERead More\u003C\/a\u003E"],"offsetPercentage":20}
Summary of Oriental Car Insurance
Apply up to 4 discounts and 14 add-ons to any comprehensive policy
Oriental's policies for new sedans start at 16% cheaper than market average
Drivers can purchase a comprehensive, standalone or third-party plan online


Oriental Insurance Comprehensive Car Insurance Policy Benefits

Oriental's comprehensive car insurance plans are among the cheapest for new sedans. An annual premium for a new Honda Amaze starts at Rs. 17,744, 16% cheaper than the market average cost of Rs. 21,200. They also provide affordable rates for luxury cars, with annual premiums up to 9% cheaper than the national average of Rs. 1,17,404 for a new Mercedes-Benz E-350.

Bar graph showing premium prices for a new Honda Amaze
Bar graph showing premium prices for a new Honda Amaze

The company's used car policies are more expensive, however. Annual premiums start at Rs. 17,857, 36% above the market average for a used Honda Amaze.

Oriental's comprehensive plan covers own damage losses due to natural and man-made calamities up to Rs. 15 lakhs, damages and liabilities to third parties and third party property, and personal accident coverage for the owner or driver of the car. None of the company's plans cover damages incurred from:

  • Driving without a valid license
  • Mechanical or electrical breakdown or failure
  • Driving under the influence of drugs or alcohol
  • Depreciation
  • Consequential loss
  • Accidents outside India
  • Vehicle being used for hire, reward, speeding, racing or trading

Oriental offers your choice of 14 add-on benefits to further enhance your coverage. The most unique option is protection against damages occurring outside India. This add-on provides the same fully comprehensive coverage you receive domestically, but expanded to include coverage in Nepal, Bhutan, Bangladesh, Pakistan, Sri Lanka, and Maldives. This add-on is best suited for those who travel often, and it's not available from any of the other 15 insurers we studied.

The company's roadside emergency services are free if your car is insured through offices located in Delhi, National Capital Region, Punjab, Haryana, Himachal Pradesh, Rajasthan, All Southern States, Mumbai, and Kolkata.

Add-On CoverageAvailability
Depreciation CoverageAvailable
Engine & Gear Box ProtectionAvailable
Consumable Expense CoverageAvailable
Key & Lock ReplacementAvailable
Electrical Accessories CoverageAvailable
Non-Electrical Accessories CoverageAvailable
Personal Accident Coverage (Passenger)Available
CNG Kit CoverageAvailable
Legal Liability For Paid Driver/WorkerAvailable
Personal Belongings CoverageAvailable
Roadside AssistanceAvailable
Invoice Price CoverageAvailable
Tyre & Tube DamageAvailable
Coverage outside IndiaAvailable
No Claims Bonus ProtectionUnavailable
EMI ProtectionUnavailable
Daily Cash AllowanceUnavailable
Conveyance BenefitUnavailable
Road Tax CoverageUnavailable
Ambulance Expense CoverageUnavailable
Hospital Cash AllowanceUnavailable
Medical Expense CoverageUnavailable
Loss of License/Registration ReplacementUnavailable
Small Repair ClaimsUnavailable

Oriental also offers up to four potential discounts, including a voluntary deductible, which is the most popular among policyholders. If active, your annual premium cost will be reduced, but in exchange, you'll be required to pay a higher deductible price in the event of an accident. This discount is best suited for safe drivers who do not have a long accident history, and thus have a lower risk of paying a deductible.

DiscountAvailable
No Claims BonusYes
Voluntarily Increased DeductibleYes
Auto Association MembershipYes
Anti-Theft DeviceYes
Vintage CarNo
Vehicle Modified for HandicappedNo
Personal InformationNo
Specific LocationNo
Credit ScoreNo
Multi-VehicleNo


Oriental Third Party and Standalone Car Insurance Policy Benefits

Oriental offers two alternatives to their fully comprehensive plan: third party liability only insurance and own damage standalone insurance. These options are best if you're seeking a cheaper policy or only require a lower level of coverage than the comprehensive policy offers.

Oriental's third party plan includes coverage for damages to third party property and for injury or death of a third party due to an accident. This policy does not cover damages to your own car due to man-made or natural accidents, and you are not able to include any add-on coverage options. The Indian government regulates third party insurance pricing, so third party plans from all insurers will cost the same annually.

Engine Capacity (cc)Annual Premium
< 1,000cc₹2,072
1,000cc - 1,500cc₹3,221
1,500cc+₹7,890

The company's own damage standalone policy is the opposite of their third party plan. It only covers damages from man-made and natural calamities, and does not provide coverage for damages to any piece of third party property. Unlike the third party plan, however, you can customize your coverage and include add-on benefits, as you would with a comprehensive plan. This policy's annual premiums begin 19% cheaper than Oriental's comprehensive plan.


Comparing Oriental's Insurance Profile Against the Market

Oriental is rated highly, earning a perfect 5-star rating on InsuranceDekho, but they have much fewer reviews than their competitors. Their policyholders are most satisfied with the affordable annual premiums and the top-notch customer service provided by licensed Oriental Insurance agents.

They're one of the top-10 largest car insurers in India, owning a 5.78% market share, but their 89.6% claim settlement rate is one of the five worst of any insurer in our study. Such a low rate, nearly 5% below average in India, increases the risk that your claim will not be settled in a timely manner.

Oriental also has a 113% incurred claims ratio (ICR), which misleadingly sounds like it exceeds expectations. The optimal range for an insurer is 75-90%. An insurer with an ICR in this range has a strong ability to settle claims against annual premium collection. However, an ICR of 113% indicates that a large part of annual premiums are used to cover risk transfer.

The company also offers a network of just 1,000 cashless garages, the fewest of any of the 16 insurers we reviewed. With nearly 3,000 fewer garages than the average car insurer in India, there's an unfortunate likelihood that there will not be a convenient option to have your car repaired near you or in your area.

OrientalMarket Average
Market Share5.78%3.57%
Incurred Claims Ratio113%90%
Claim Settlement Rate89.6%94.3%
Cashless Garages1,0003,870
PolicyBazaar Star Ratings4.9 (2 reviews)4.2 (22 reviews)
InsuranceDekho Star Ratings5.0 (93 reviews)4.9 (167 reviews)


Online Car Insurance Platform and How to Purchase

Oriental's online quoting tool is one of the worst of any in our study. Both the website and the quoting tool are outdated, overwhelming and user-unfriendly.

They do not offer the option to email, SMS or WhatsApp you a copy of your quote, nor do you have the option to retrieve an old quote. So, unless you're prepared to make a purchase decision right away, you'll need to re-do the entire quoting process again if you need more time to decide. The page-load times are slow, and the quote tool presents too much information and too many fields to fill in at once.

Some of the positive aspects of Oriental's online experience are that the quoting tool offers a detailed premium breakup, so you can see exactly how much each aspect of your policy costs. You're also able to purchase any of their three plans online. Comparatively, less than half of the insurers we studied allow consumers to buy a third party or standalone policy without working directly with an agent.

Oriental's website provides consumers with the fewest number of resources of any insurer we analysed. They do not have a garage counter or locator, a branch locator, any charts comparing their policy offerings, a car insurance calculator, or any video or live support assistance, so it's likely that potential consumers will be confused and unable to find valuable information.

Claims Process and Rules

Oriental Insurance does not have an app to submit instant claims from. Instead, policyholders must log in to their website or call their dedicated agent to submit a claim. They do not make any guarantees on how long it takes to process or settle claims, but they do have a portal with the required documents you'll need to successfully submit a claim.


Mike Wagenman

Mike Wagenman is a Senior Research Analyst at ValueChampion India, specializing in insurance. He holds a Bachelor of Arts degree in Communication and Business from Rider University, and his prior work experience includes data, revenue, and business analysis in the international travel and technology markets. Mike has worked with clients around the world to help identify financial value and find the most optimal way to achieve success.