HDFC Ergo Two-Wheeler Insurance Review: Pricey Plans with High Coverage

HDFC Ergo Two-Wheeler Insurance Review: Pricey Plans with High Coverage

HDFC Ergo's two-wheeler offers expensive insurance plans that may not be well suited for consumers that are on a budget. The key feature is the stand alone coverage (plan that only covers your bike), which features better benefits and add-ons compared to its competitors' stand alone plans.

Good for

  • Riders looking for the best own damage coverage plan
  • Bike owners with less powerful bikes
  • Individuals not limited by price
  • Consumers interested in additional coverage

Bad for

  • Individuals who are looking for comprehensive coverage
  • Individuals looking for a cheap insurance option

Editor's Rating

3.5/5.0

Though HDFC Ergo offers a variety of benefits on their Comprehensive and Stand Alone plans, its high pricing can be unattractive. As a result, this will attract riders who seek higher coverage and have less budget limitations. Out of all its plans, HDFC Ergo's Stand Alone (Own Damage) plan stands out by providing benefits unseen in other Stand Alone plans on the market.

Table of Contents

Summary of HDFC Ergo's Motorcycle Insurance
Comprehensive plan costs more than the average Comprehensive bike plan offered in India for more powerful bikes (100cc - 350cc)
The Comprehensive plan is cheaper than the average Comprehensive bike plan offered in India for less powerful bikes (under 100cc)
The Stand Alone plan costs more than the average Stand Alone bike plan offered in India for less powerful bikes (100cc - 250cc) but is cheaper than average for powerful bikes (over 300cc)
Is one of the few/only insurer to provide add-ons for its Stand Alone/Own Damage plan
HDFC Ergo Incurred Claim Ratio: 62%

HDFC Ergo Two-Wheeler Insurance: What You Need to Know

Though HDFC Ergo offers a variety of benefits for their Comprehensive and Stand Alone plans, its pricing is largely uncompetitive and will mainly benefit riders who prioritize coverage over price. For instance, the plan offers an add-on called zero depreciation cover that will fully cover damaged parts without taking into consideration how much those parts depreciated when a claim is made. Other benefits include Emergency Roadside Cover, No-Claim Bonus Protector, and Cash Allowance.

However, the additional benefits come at a cost. The Stand Alone plan is approximately 11% - 50% more expensive than competitors for less powerful bikes ranging from under 100cc to 250cc, so a majority of riders will pay above average premiums. Similarly, its Comprehensive plan is approximately 13% - 30% more expensive compared to other insurers in India for most riders. D

Despite the high prices for most consumers, there are a few instances where HDFC Ergo's plans are fairly competitively priced. First, its Stand Alone plan is approximately 11% - 13% cheaper for powerful bikes with cylinder capacities over 300cc. Secondly, its Comprehensive plan costs 12-15% cheaper than the average competitor across India for bikes that are under 100cc. Even so, unless you are someone who is not limited by budget, there are other cheaper options that can be found in the market

Graph showing Average Premiums of Two-Wheeler Insurance

HDFC Ergo Two-Wheeler Comprehensive Annual Plan Highlights

HDFC Ergo's Comprehensive plan may benefit those who want a variety of add-on coverage options and are not constrained by a budget. The Comprehensive plan that provides coverage for a premium that is 13% - 30% more expensive than the average plan in India. This expensive premium is charged to riders with more powerful bikes that have a cylinder capacity of 100cc - 350cc. However, the Comprehensive plan is 12% - 15% cheaper than the average Comprehensive bike plan offered in India for bikes with cylinder capacities under 100cc.

The Comprehensive plan covers fire and explosion damage coverage, theft coverage, man made disasters, natural disasters, and third party liability coverage. It also offers accident coverage at 6,800+ partner garages across India. There is also the option to add an NCB protector, which provides wiggle room for you to make claims without losing too much of your NCB. Other add-ons available for the Comprehensive plan include Zero Depreciation cover, Roadside Assistance and Cash Allowance Benefit. For riders with an unlimited budget, combining HDFC Ergo's Comprehensive plan with its variety of add-ons can create an all-inclusive plan that will provide above average coverage.

HDFC Ergo's Third Party Plan Highlights

HDFC Ergo's Third party plan provides baseline coverage for any bodily injury or property damage to the third party, making it useful for those who are seeking a simple plan to protect themselves from the costs that come with damaging other people and their motorcycles. For most riders, its premiums are 8% - 15% cheaper than the average third party plan found in India.

However, we found that its premiums will cost around the average for riders in Mumbai who have bikes that have cylinder capacities of 100cc - 150cc. This plan provides the minimum legally mandatory coverage of third party liability coverage that is required by the Motor Vehicles Act of 1988, so it may only be beneficial for riders of older bikes who don't require Comprehensive coverage. In terms of third party liabilities, the plan covers:

  • Death or bodily injury to the third party
  • Accidental death of the insured vehicle owner
  • Personal Accident Cover

Lastly, this plan also covers you if the other party is not insured or is underinsured because it covers their property damage or liability in case of injury. However, this plan does not cover accidental damage, theft, nor does it have the options to add-on benefits like Zero Depreciation and Emergency Assistance.

HDFC Ergo Stand Alone Plan Highlights

If you are interested in acquiring an Own Damage plan for coverage on your own vehicle and pricing is not a major restriction, the best choice is the HDFC Ergo's Stand Alone plan. Its premiums range from below average to above average depending on your bike model. Most riders will find that HDFC Ergo's plan costs 11-50% more than the average Own Damage plan. However, if you ride a bike with a cylinder capacity that's over 300cc, then your premiums will actually be between 11-13% below the average of Own Damage plans in India. The plan covers your bike from accidents, fire & explosion related accidents, theft, and damage due to natural disasters.

The plan also offers unique add-ons that are rarely found in own damage plans. These additional benefits allow consumers to make the most out of their Stand Alone plan by making it a more comprehensive option than others found in the market. For instance, it includes zero depreciation cover, which covers damaged parts without calculating the depreciation of the damaged parts. In addition to the zero depreciation benefit, the rider can also purchase emergency assistance cover, which provides the insured rider with 24/7 assistance in case of a breakdown or emergency while on the road. These issues include minor repairs on site, lost and duplicate key issues, tyre changes, battery jump starts, fuel tank emptying, and towing charges. It may be a more pricey option, but the benefits it offers makes it the best Stand Alone and Own Damage plan offered in the market.

HDFC Ergo Motorcycle Insurance Add-Ons

HDFC Ergo offers a few add-ons to its base policy for its Comprehensive and Own Damage plans. These include Zero Depreciation, Roadside Assistance, No-Claim Bonus (NCB) and Cash Allowance Benefit. Please note that these add-ons are not available for HDFC Ergo's Third Party plan.

Add-OnDescriptionAnnual Cost
Zero DepreciationThis add-on allows you to secure the value of the bike parts as the vehicle and vehicle parts age over timeRs. 200
Roadside AssistanceProvides emergency assistance services in any of the network garages. This includes towing for things like breakdowns, accidents, flat tyres, etc.Rs. 80
No-Claim Bonus (NCB) ProtectionThis add-on allows the insured member to make a claim, but still benefit from the NCB discounts as if you never made a claim. The protection plan can only be purchased for 2 or 3 yearsCheck the table for more details
Cash Allowance CoverAllowance offered for claims when the bike is in need of repairs (only at HDFC Ergo partnered garage)Rs. 100

Exclusions

HDFC Ergo has certain exclusions which would result in a denied claim. For instance, you can't claim for accidents or damage if you drove under the influence or without a license. You also won't be able to claim for damage due to mechanical wear and tear. The full list of exclusions can be found below. You should always read the policy wording to make sure you know what you'll be able to claim for.

General Policy Exclusions

  • Any wear-and-tear of the bike due to aging
  • Mechanical and electrical breakdown
  • Driving without a valid driving license
  • Loss or damage caused while riding under the influence of alcohol or any other intoxicating substance
  • Loss or damage due to depreciation of the bike's value
  • Consequential loss - if the original damage causes subsequent damage/ loss, only the original damage will be covered under the bike insurance.

Claims & Contact Information

It is recommended that you contact the claims department as soon as you can after an accident. You can submit accident claims at HDFC Ergo's website (address below), where a staff member will help you through the process.

Contact Information
Claims Assistance and Other Enquiries Toll-Free Number0120 - 6234 6234
Claims InformationClaim webpage
Branch LocatorMultiple locations

HDFC Ergo Two-Wheeler Features and Benefits

While HDFC Ergo may be a great fit for some riders, it may not be the best fit for others. Below, we summarised the benefits offered by HDFC Ergo's two-wheeler plans. If you'd like to compare this insurer to other two-wheeler insurers, you can read our comprehensive guide to the best bike insurance in India.

FeaturesComprehensiveThird PartyOwn Damage
Personal Accident Coverage100%N/A100%
Damage Related to Fire100%N/A100%
Natural Disaster Cover100%N/A100%
Theft or Malicious Acts100%N/A100%
Third Party Liability100%100%N/A
Third Party Damage100%100%N/A
Sahmi Chowdhury

Sahmi is a Junior Research Analyst specialising in credit cards and insurance in India. He previously worked in the financial services sector at Brown Brothers Harriman and True Capital Management.